Privacy Policy for FanbaseHQ.ai
Effective date: March 4, 2026
FanbaseHQ.ai ("we," "us," or "our") is committed to transparency and gives you control over your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our services (the "Services").
1. Types of Data We Collect & How
We collect information in several ways:
a. Information You Provide
- When you register an account or sign in (e.g., email, name, profile details).
- When you contact support or participate in surveys (e.g., communications, feedback).
- When you interact with platform features such as following players, making predictions, submitting content, or earning Fan Cash.
b. Automatically Collected Data
- Device & browser details (IP address, type, OS, settings, session times).
- Usage data (page visits, click actions).
- General geolocation (city-level).
c. Third-Party Sources
- When you sign in via Google, X (Twitter), or Instagram, we receive basic profile data.
- Activity and analytics through tools such as Google Analytics, PostHog, or similar analytics providers.
2. How We Use Your Data
- To provide and improve our Services, including personalized content and recommendations.
- To communicate account updates, security alerts, and service changes.
- For marketing related to our Services (with opt‑in where required).
- Analytics to understand usage patterns and enhance functionality.
- Security & compliance, such as fraud prevention and enforcing Terms of Service.
Fan Analytics & Platform Insights
We may analyze aggregated user interactions on the platform, including player follows, predictions, engagement activity, and other platform behavior, to understand fan trends and improve our Services. Aggregated or anonymized insights derived from platform activity are the property of FanbaseHQ.ai and may be used for research, platform improvements, and industry insights related to sports fandom and athlete marketing. These insights do not identify individual users.
3. Public Athlete Information
AllStan collects and displays publicly available information about athletes, including statistics, milestones, endorsements, appearances, and related cultural coverage. This information is compiled from publicly accessible sources and is used for informational, editorial, and fan engagement purposes. This data is distinct from personal user data and is not subject to user data deletion requests.
4. Data Sharing & Disclosure
We may share personal data:
- With sub‑contractors and service providers (e.g., hosting, payment, analytics) under confidentiality.
- With affiliates or in corporate transactions (mergers/acquisitions), provided the recipient honors this Policy.
- When legally required (subpoenas, law enforcement).
- As aggregated, anonymized insights that do not identify individual users.
We do not sell, rent, or lease personal information.
5. Cookies & Tracking Technologies
We use cookies, pixel tags, and analytics SDKs to:
- Remember login and preferences.
- Track usage and performance metrics via analytics tools such as Google Analytics or PostHog.
- Customize and optimize user experience.
You can control cookies via browser settings, though this may disable certain functionality. By continuing to use the Services, you consent to the use of cookies and similar tracking technologies as described in this Policy.
6. Your Choices & Rights
Depending on your jurisdiction, you may:
- Access or correct personal data.
- Object to or restrict processing.
- Request deletion of your data.
- Withdraw consent to marketing communications.
7. Data Retention
We retain personal data only as long as necessary for service provision, legal compliance, or legitimate business purposes. Personal data may be deleted upon request, but anonymized or aggregated data derived from platform activity may be retained indefinitely for analytics, research, and platform improvements.
8. Security
We implement technical and organizational safeguards (e.g., encryption, access controls) to protect your personal data.
9. Children
Our Services are not intended for anyone under 13. We do not knowingly collect personal data from children.
10. International Transfers
We may transfer data to servers or service providers in other countries. Where required, we use safeguards like Standard Contractual Clauses.
11. Updates to This Policy
We may revise this Privacy Policy, and will update the "Effective date" when changes are made. Continued use of our Services after changes constitutes acceptance.
12. Contact Us
